Privacy policy

Last Updated: September 5, 2024

This Privacy Policy describes how Sudno LLC (“Molchat Doma”) and its affiliates and subsidiaries (referred to as “Molchat Doma”, “we,” or “our” as applicable) collect, use, and disclose information about you. This Privacy Policy applies to information that we collect when you use or access our websites (each a “Website”), other products and services (collectively the “Products”) that display or link to this Privacy Policy, or when you otherwise interact with us. In some cases, we may provide different or additional policies or notices about our information practices.

We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you. If you have questions about this Privacy Policy or our information practices, please contact us.

Information We Collect

We collect various types of data about you, as described below.

Contact information. We collect information when you contact us, including your name, email address, and any other information you choose to provide.
Interests and demographic information. In order to better understand our users and offer products and services of interest to you, we may collect information from or about you that indicates your interests or demographic information. Examples may include geographic location (e.g., ZIP Code), interests, or transactional information about the products that you purchase.
Customer service and feedback. We may collect information from you when you request customer support or information from us, provide feedback or reviews about your experience with us or our products, or otherwise communicate with or contact us.
Location information. We may collect or infer information about your location based on your zip code or IP address.
Website usage and device information. We may collect information about your use of our Products, including technical information about your device, browser or mobile carrier; usage information such as when you access the Website, for how long, and the websites you accessed before or after your use of the Website; and device identifiers and IP address. We may also capture information concerning your interaction with the Website.

How We Collect Information

There are several ways we may obtain information about you. Molchat Doma collects information from you (a) that you choose to share with us when using our Products and when you otherwise interact with us, such as through our user support channels, (b) that we collect automatically when you use our Website, and (c) that we receive from third parties.

We collect information from you directly. We collect information when you use our Website or otherwise interact with us. This includes buying our Products, providing a review, signing up for our marketing communications, entering a promotion or contest, or participating in our surveys.
We collect information automatically. We and our third party service providers collect data about you using automated technology like cookies and pixels via our Website. We use these technologies to improve our Website and your experience, see which areas and features of our Website are popular, and count visits. They also help us understand information like access times, pages viewed, links clicked, and the page you visited before navigating to our Website. For more information about our use of cookies and other tracking technologies, see the “Targeted Advertising and Analytics” and “Your Choices” sections below.
We get information about you from other sources. We may collect information about you from our business partners or affiliates. We may also acquire information from other sources to help us maintain the accuracy of the information we collect, personalize your experience with the Website, target our communications so that we can inform you of products and services or other offers that may be of interest to you, measure ad quality and responses, and for internal business analysis or other business purposes.

Use of Information

We may use the information that we collect from and about you for a variety of business purposes, as follows:

We use information to communicate with you. We may use information to answer your questions and comments, including providing you with information about this Privacy Policy or our Terms and Conditions. We may also use information to provide you with user support.
We use information so you can purchase our Products. We may use information to process and fulfill orders.
We use information to improve our Website. We may use information to make our Website better.
We use information for marketing purposes. We provide you with information about new products and special offers or promotions which may include advertisements for our products and services that are tailored to you. We deliver content to you through various channels, such as email and social media platforms. If you wish to opt out of marketing emails, please see the “Your Choices” section below.
We use information to protect our company and others. We use information to identify fraud, and secure our Website and systems in an effort to protect you and our other customers.
We use information for other lawful purposes or as we may disclose to you.

Targeted Advertising and Analytics

We engage others to provide analytics, serve advertisements, and perform related services across the web and in mobile apps. These entities may use cookies, web beacons, SDKs, device identifiers, and other technologies to collect information about your use of our Website and other websites and mobile apps, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data, determine the popularity of certain content and better understand your activity. Some of our advertising partners also enable us to translate your email address into an identifier that can't be used to identify you personally. Our advertising partners then use that unique identifier to show ads that are more relevant to you across the web and in mobile apps.

You can opt out of having your personal information used or disclosed for these purposes via cookies and similar technologies by clicking the “Your Privacy Choices” link found in the footer of our Website and following the instructions in the window. You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices.

PLEASE NOTE THAT YOU WILL NEED TO RENEW YOUR OPT-OUT CHOICE IF YOU VISIT OUR WEBSITE FROM A NEW DEVICE OR BROWSER, OR IF YOU CLEAR YOUR COOKIES.

Disclosure of Information

We may disclose information we collect from and about you as follows:

We disclose information within our subsidiaries. We may disclose information with all direct and indirect subsidiaries of Sudno LLC and any future related companies.
We disclose information with service providers and other third parties we work with. We may disclose information with external companies who perform business, technical, professional, or marketing related services for us. This also includes companies that help us with fraud detection. We may disclose information with data analytics vendors or market research companies. In some circumstances these entities may use your information for their own purposes. This might include internal analytics.
We disclose information with any successor to all or part of our business. In the event that Sudno LLC or its assets are acquired by or merged with another company, we may disclose all categories of information as part of that transaction. This acquisition or merger may include part of our business or one of our brands. This may occur in the event of bankruptcy.
We disclose information if we think we have to in order to comply with the law or to protect ourselves. For example, we may disclose all categories of information to respond to a court order or subpoena. We will disclose information if a government agency or regulatory body requests it. This includes U.S. and non-U.S. law enforcement or regulatory authorities.
We disclose aggregate or anonymous information. We may disclose aggregate, anonymous, or de-identified information that cannot reasonably be used to identify you.
We disclose information as permitted by law and for other reasons we may describe to you.

Third Party Sites and Content

The Website may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the practices of these sites, nor does our Privacy Policy apply to other sites. We have no control over the information that is collected, stored, or used by third party sites, so please read each site’s privacy policy carefully.

We Combine Information

We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Website, as well as information collected offline, across other computers or devices that you may use, and from third party sources.

Your Choices

Cookies and Similar Tracking Technologies. Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. You can also adjust certain settings for cookies and similar technologies by clicking the “Your Privacy Choices” link found in the footer of our website and following the instructions in the window. Please note that removing or rejecting cookies could affect the availability and functionality of our Websites.
Communication preferences. You may opt out of receiving promotional emails from us at any time. To opt out of promotional emails, please follow the unsubscribe instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account, relationship with us, or our ongoing business relations.

These Websites is Not Intended For Children

The Websites where this Privacy Policy appears is meant for adults. We do not knowingly collect personal information from children. If you are a parent or legal guardian and think your child has given us information, you can write to us or email us at the addresses provided at the end of this Privacy Policy. Please mark your inquiries “Parental Information Request.” Parents, you can learn more about how to protect children’s privacy here.

Security Measures and Location of Information

We use standard security measures. While we make every effort to help ensure the integrity and security of our network and systems, the Internet is not 100% secure. We cannot promise that your use of our Website will be completely safe. We encourage you to use caution, and not to share or reuse passwords.

Transfer of Information to the U.S. and Other Countries. Sudno LLC is based in the United States. You understand that by interacting with us your information will be sent to the US. The laws of the US may not provide the same protections as the laws in your country.

Contact Us and Updates to This Privacy Policy

You can reach us about this Privacy Policy or our privacy practices at:

Sudno LLC

Address: 30 N Gould St Suite 26106, Sheridan, WY 82801, USA

Email: spam@molchatdoma.com

From time to time we may change this Privacy Policy. We will notify you of any material changes as required by law. We will also post an updated copy of this Privacy Policy on our Services when we make changes. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.